During access and interactions with our services, you share personal information with Special Spaces (PTY) Ltd.
This notice tells you what to expect when we collect and use your information. We may need to update it occasionally, but we will inform you when we do.
1.2.1.2 deliver any products you ordered or have won as part of a competition
1.2.2. When you contact us, we collect information from your message
When you contact us via our website, social media, e-mail or telephone with a query, complaint, or request, we collect the information included in your message. We use the information we collect to reply to, investigate, and resolve your query, complaint, or request.
1.2.3. When you take part in a competition
When you enter a competition, we collect your personal information on the entry form.
We collect your:
1.2.3.1 name, surname, email and contact number
We will use the information you provided on the entry form to administer the competition and to communicate with you about the competition.
If you win a prize, we will ask for your address in order to deliver it.
1.2.4. We use your information to send you our newsletter
We have a newsletter that is delivered by e-mail. We will either ask you whether you want to receive the newsletter, or you will opt-in online yourself. You can unsubscribe at any time by following the unsubscribe link at the bottom of the email or by contacting us.
1.3. What about children’s information?
We do not knowingly collect the personal information of children without the consent of a parent or guardian.
1.4. We may share your information with trusted service providers
We use third party service providers who we trust to assist us in providing our services to you. They have agreed to keep your information secure and confidential, and to only use it for the purposes for which we have sent it to them.
We share your information with service providers when they help us:
1.4.1 to store information
1.4.2 to manage our social media interactions
1.4.3 to deliver our newsletter
1.4.4 to help monitor the effectiveness of our promotions and advertising
1.4.5 to manage our business, for instance accountants and professional advisors
1.4.6 with IT services
1.4.7 to maintain our website
Sometimes we will be required by law to share your information. For instance, we may be required to share your information with the authorities or with regulatory bodies.
1.5. We send your information to other countries
Some of the service providers that we use may be located in other countries. These countries may not have the same levels of protection of personal information as South Africa. If this is the case, we require that they undertake to protect the personal information of our customers to the same level that we do.
1.6. We don’t keep your information longer than we need to
We will not retain your information for longer than we need to, unless we are legally required to do so.
1.7. We have taken reasonable steps to minimise the impact of a breach
We have implemented reasonable security measures based on the sensitivity of the information we hold. These measures are in place to protect the information from being disclosed, from loss, misuse, and unauthorised access, and from being altered or destroyed.
We regularly monitor our systems for possible vulnerabilities and attacks, but no system is perfect, and we cannot guarantee that we will never experience breach of any of our physical, technical, or managerial safeguards. If something should happen, we have taken steps to minimise the threat to your privacy. We will let you know of any breaches that affect your personal information and inform you how you can help minimise the impact.
You also have a role to play in keeping your information secure. For example, you should never share personal information with us in an email, because while our servers are protected, it is still possible that email can be intercepted. Instead, contact us at 082 56 999 33.
1.8. You have the right to be informed about the personal information we have, and what we do with it
You have the right to know what kind of personal information we have about you, to correct it, and to opt out of marketing.
You have the right to:
1.8.1 ask us what we know about you;
1.8.2 ask what information was sent to our service providers, or any other third party;
1.8.3 ask us to update or correct any out-of-date or incorrect personal information we have about you;
1.8.4 ask us to delete the personal information we hold about you;
1.8.5 unsubscribe from any direct marketing communications we may send you; and
1.8.6 object to the processing of your personal information.
You can request access to the information we have about you or correct your personal information by contacting us at info@specialspaces.co.za
It can take us up to 21 days to respond to your request because there are procedures that we need to follow. In certain cases, we may require proof of your identity, and sometimes changes to your information may be subject to additional requirements such as valid proof of residence.
2. TRANSMISSION OF INFORMATION
The user acknowledges that information transmitted via the Internet, including without limitation e-mail, is susceptible to monitoring and interception. The user is therefore discouraged from transmitting to specialspaces.co.za any information that may be confidential, proprietary, or sensitive. The user shall bear all risk of transmitting such information in this manner and under no circumstances will Special Spaces (Pty) Ltd be liable for any loss, harm, or damage suffered by the user as a result thereof.
Special Spaces reserves the right to request independent verification of any information transmitted via e-mail and the user consents to such verification should Special Spaces (Pty) Ltd deem it necessary. Any information or material sent to Special Spaces (Pty) Ltd will be deemed not to be confidential, unless otherwise agreed in writing by the user and Special Spaces (Pty) Ltd.
3. LINKING AND FRAMING
It is expressly prohibited for any person, business, entity or website to link to any page on specialspaces.co.za, including the home page, without the prior written approval of Special Spaces (Pty) Ltd.
It is expressly prohibited for any person, business, entity, or website to frame any page on specialspaces.co.za, including the home page, in any way whatsoever, without the prior written approval of Special Spaces (Pty) Ltd.
4. SEARCHING TECHNOLOGY
The use of non-malicious search technology, such as “web-crawlers” or “web-spiders”, to search and gain information from www.special spaces.co.za is not permitted without Special Spaces (Pty) Ltd written consent.
5. LINKS TO THIRD PARTY SITES
specialspaces.co.za provides links to the user only as a convenience and the inclusion of any link does not imply Special Spaces (Pty) Ltd’s endorsement of such sites.
Linked websites or pages are not subject to the control of specialspaces.co.za.
Special Spaces (Pty) Ltd shall not be held responsible or liable, directly or indirectly, in any way for the contents, use, or inability to use or access any linked websites or any links contained in a linked website.
6. SECURITY
It is expressly prohibited for any person, business, or entity to gain or attempt to gain unauthorised access to any page on this website, or to deliver or attempt to deliver any unauthorised, damaging or malicious code to this website.
Any person who delivers or attempts to deliver any unauthorised, damaging or malicious code to this website or attempts to gain unauthorised access to any page on this website shall be held criminally liable, and in the event that Special Spaces (Pty) Ltd should suffer any damage or loss, civil damages will be claimed.
7. WARRANTY
You, the user, warrants that you use specialspaces.co.za at your own risk.
You, the user, acknowledge that no implied warranties, including, without limitation, warranties of merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security and accuracy has been given by specialspaces.co.za, its information providers, licensors, suppliers, employees, agents, and Internet service providers providing access to specialspaces.co.za.
This website and the information, content and/or services are provided “as is” and Special Spaces (Pty) Ltd makes no express or implied representations or warranties with regard thereto. Without limiting the generality of the a foregoing, Special Spaces (Pty) Ltd, its information providers, licensors, suppliers, employees, agents, and Internet service providers providing access to specialspaces.co.za does not warrant that the website or information will be error-free or will meet any particular criteria of performance or quality, other than those warranties that are implied by and incapable of exclusion, restriction, or modification under the laws applicable to this User Agreement.
While Special Spaces (Pty) Ltd has taken reasonable measures to ensure the integrity of specialspaces.co.za and its contents, no warranty, whether express or implied is given that any files, downloads or applications available via this website are free of viruses, trojans, bombs, time-locks or any other data or code which has the ability to corrupt, damage or affect the operation of the user’s system.
8. RISK & LIMITATION OF LIABILITY
The user’s use of this website and the information contained therein is entirely at the user’s own risk and the user assumes full responsibility and risk of loss resulting from the use thereof.
Neither Special Spaces (Pty) Ltd, its affiliates, or their shareholders, agents, consultants or employees will be liable for any damages whatsoever, including, without limitation any direct, indirect, special, incidental, consequential or punitive damages, whether in an action arising out of contract, statute, delict or otherwise, relating to the use of, or inability to use, this website or the information contained therein.
While all reasonable steps have been taken to ensure the accuracy and safety of the specialspaces.co.za website, the use of the products or services advertised on this website are used at the user’s own risk. The user accepts full responsibility and risk of any injury, damage, or loss resulting from the use thereof. Special Spaces (Pty) Ltd will not be liable for any personal or physical damage or loss, howsoever caused, whether directly or indirectly, resulting from the use of specialspaces.co.za
9. SEVERABILITY
These Terms and Conditions of Use constitute the entire agreement between specialspaces.co.za and you, the user of this website. Any failure by Special Spaces (Pty) Ltd to exercise or enforce any right of these Privacy Policy shall in no way constitute a waiver of such right.
In the event that any term or condition of the use of this website is not fully enforceable or valid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions. The remaining terms and conditions shall not be affected by such unenforceability or invalidity and shall remain enforceable and applicable.
10. APPLICABLE LAW
This Privacy Policy is concluded in the Republic of South Africa, and shall be governed by and construed in accordance with the laws of the Republic of South Africa and the jurisdiction of the South African courts. The parties hereto acknowledge that they are barred from instituting any action or legal proceeding or process more than one year after the day on which the claim or cause of action arose.
11. CONTACT INFORMATION
If you have any questions, queries or wish to request permission to use any part specialspaces.co.za, including, linking, framing, or searching, please contact us at:
Special Spaces (Pty) Ltd
52 Washington Road Claremont, Cape Town, South Africa, 7708
